Who We Are
This website is operated by The Well Church (Whitley Community Church Trust), a registered charity in England and Wales.
- Charity number: 1067611
- Address: Dawlish Road, Reading RG2 7SD
- Contact: Use our contact form
What Data We Collect
We collect personal data through the following forms on our website:
Contact form — name, email address, phone number (optional), and your message.
Prayer request form — first name, phone number (optional), and your prayer request.
Building hire form — organisation name, contact name, email address, phone number, and booking details.
How We Use Your Data
We use the personal data you provide to:
- Respond to your enquiries and messages
- Pray for your prayer requests within our prayer team
- Process and manage building hire bookings
- Communicate with you about your request
We do not use your data for marketing purposes, and we do not sell or share your personal data with any third parties for their own purposes.
Legal Basis for Processing
Under UK GDPR, our legal basis for processing your data is:
- Legitimate interest — for responding to contact form enquiries and processing building hire requests. It is in our legitimate interest to reply to people who contact us.
- Consent — for prayer requests. By submitting a prayer request, you consent to your request being shared with our prayer team.
Third-Party Services
Our website uses the following third-party services that may process your data:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Cloudflare Workers | Processes form submissions (self-hosted) | cloudflare.com/privacypolicy |
| Cloudflare Turnstile | CAPTCHA protection on forms | cloudflare.com/privacypolicy |
| Google Maps | Embedded map on contact page | google.com/privacy |
| Embedded video on homepage | facebook.com/privacy | |
| GitHub Pages | Website hosting | github.com/privacy |
| Cloudflare | CDN and security | cloudflare.com/privacypolicy |
Cookies
We do not use analytics cookies or track your browsing behaviour ourselves. However, third-party embeds on our site may set cookies:
- Facebook embeds may set tracking cookies when you view pages with embedded videos.
- Cloudflare Turnstile sets functional cookies necessary for CAPTCHA operation on forms.
You can control cookies through your browser settings.
Data Retention
We retain your personal data only as long as necessary:
- Contact form enquiries — up to 12 months, then deleted.
- Prayer requests — up to 3 months, then deleted.
- Building hire enquiries — up to 12 months after the booking date, then deleted.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectification of inaccurate data
- Erasure of your data (the “right to be forgotten”)
- Restrict processing of your data
- Data portability — receive your data in a structured format
- Object to our processing of your data
To exercise any of these rights, please use our contact form.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
Last updated: February 2026